Application Monitoring:-
Application Monitoring is the process of measuring application performance, availability and user experience and using this data to identify and resolve application issues before they impact customers. Application monitoring is difficult due to the dynamic nature of today’s hybrid cloud and cloud native environments. The most effective modern approaches incorporate full stack monitoring from the front-end, user experience, to the back-end infrastructure to deliver complete visibility into application performance.

Infrastructure Monitoring:-
Infrastructure monitoring involves collecting and reviewing data associated with the various components of an enterprise’s computing system. Infrastructure monitoring identities a problem and communicates it.

Incident reporting and Troubleshooting:
Incident reporting is one of the most important phases in Major Incident Management, when did the incident occur, where did the incident occur etc.Troubleshooting involves working within an incident management process and completing tasks within predefined steps. Troubleshooting is defined as the ability to effectively diagnose a customer’s issue and implement the most effective solution to resolve the issue.